Jean’s volunteer journey, helping pets and people one load at a time

Over the years, the Ford family adopted several dogs who lived long and happy lives, including their current “golden oldie,” Maple, a Chihuahua–Jack Russell cross. Then in 2016, Jean met a vet nurse who worked at Lort Smith and encouraged her to apply as a volunteer.

“I had just retired and wanted to give something back, preferably doing clerical work because of my professional background. but I ended up doing a shift in the laundry. After my first day, I said, ‘I can’t do it’... and I’m still doing the laundry!” she laughs.

Now at the age of 75, Jean volunteers at Lort Smith two mornings a week — and it’s hard work!

“You are forever lifting, filling machines and dryers, stocking shelves and taking out rubbish,” she says. “It can be smelly washing towels and blankets from beds and cages, as well as drapes from the operating theatre. It’s always busy, but it’s very rewarding. I’ve been behind a desk for years, so I do enjoy this. It keeps me fit.”

For Jean, the true impact of her volunteering is about supporting people and their pets when they need it most.

“My volunteer contribution can help people less fortunate access discounted veterinary care. Without Lort Smith, many wouldn’t be able to get their pets treated and that’s what I want to support,” she says.

One of Jean’s most memorable moments at Lort Smith was meeting a Staffy who had come from a backyard breeder and had cigarette burns on her back.

“I was very sad and angry, but I knew she had been rescued and would go to a lovely home. There would be no more suffering. It was a nice, sunny day after that. Made me go back and do more laundry!” she says.

Over the years, Jean has also made many friendships through volunteering.

“Volunteering has created a real feeling of community. It gives me satisfaction to be able to give back, and it’s rewarding to know I can do something to help out,” she says.